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Knowledge Management in Public Sector Organisations: The Dos and Don’ts

7 noviembre 2019: 9:00-8 noviembre 2019: 4:00

This seminar will present the best Knowledge Management (KM) practices in Europe and demonstrate how to ensure that knowledge is truly transferred.

With many baby boomers now reaching retirement age, we need to be doing everything necessary to bring the next generation of government leaders on board and preserve the current managers’ expert knowledge. It is especially important for public sector organisations to plan an intervention that deals with this current wave of retirement. Thankfully, the discipline of KM has for some time now offered tools and methodologies that help organisations to resolve these types of issues, with knowledge transfer programmes in particular being one of the most efficient ways of ensuring the transfer of critical knowledge between generations. There are countless benefits to these programmes, one of the most important being the continuity of effective governance in public administrations and the resulting positive perception of the public sector among citizens.

Who will benefit most?

This seminar is aimed at public officials from all levels of government, especially those responsible for human resources or training or those working on KM initiatives. The seminar will equip them with the knowledge and practical tools to design training programmes and interventions that can offer a solution to the challenge of generational knowledge transfer.

What you will learn in this course

Not all organisations – whether public or private – have successfully developed such programmes. At the European level, there are many different programmes in place at varying levels of production, development and realised objectives. As part of this seminar, you will be able to:

  • discuss the stages for the development of a conceptual KM framework, building up strategies and plans for implementing it;
  • learn best practices from real-life examples and design training and intervention programmes that ensure an efficient transfer of knowledge between generations.

Each session will have a theoretical component followed by interactive activities. Throughout the seminar, there will be an emphasis on real-life examples and supported group work.




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7 noviembre 2019: 9:00
8 noviembre 2019: 4:00
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